Nevada Humane Society pet licensing
Why license?
In accordance with state and local laws, pet licenses are mandatory in Carson City. In fact, licenses are mandatory in nearly every community across North America. Why? Because licenses help keep pets and the communities they live in safe. DocuPet was brought on board to simplify and improve pet licensing to benefit not only pet owners like you, but the entire community. DocuPet makes it easy for Nevada Humane Society to deliver a successful pet licensing program with a streamlined software and management solution that makes licensing a breeze for pet owners and administrators alike.
What will you need?
Licensing your pet will require specific information and proof. Having these items at the ready allows for the fastest experience. You have the option to upload a document as a saved or scanned file, or you may take a photo directly from your device on our upload page.
Payment
We securely process payment online and accept all major credit and debit cards as forms of payment.
Documents
Spay/Neuter proof
This document is required to qualify for the discounted rate and is only needed once and will be saved to your pet’s profile upon upload for future renewals. This proof declaring that your pet has been spayed or neutered may be in the form of a statement or receipt from the veterinarian, shelter, or clinic that performed the procedure.
Rabies vaccination proof
This document serves as formal proof that your pet has received a rabies vaccination. This document may be in the form of a Rabies Vaccination Certificate that has been signed by a veterinarian or certified professional. It is the law that pets must be up-to-date on their rabies vaccinations, so new documents will need to be uploaded to your pets profile as they receive their booster shots.
How to license
Online
The fastest and easiest way to license or renew is right here. You'll create a profile for your pet, upload any necessary documents, process your license registration, and receive purchase confirmations via email. Payment can be made using a credit card or Visa/Mastercard debit card. Each year, you just need to log in to your existing account and renew - it's super easy!
License a pet for the first time
I've never licensed a pet with Nevada Humane Society before.
License nowIn-person
In person licensing is available at the following location(s) however it's important to know you will still receive your tag in the mail:
Don't forget to check hours of operation, appointment policies, and accepted payment methods prior to heading out.
Nevada Humane Society Carson City
549 Airport Rd, Carson City, NV 89701
Nevada Humane Society Reno
2825 Longley Lane, Suite B, Reno, NV 89502
If you opt to license via snail mail - keep in mind processing your registration will take a lot longer!
Make sure you complete the below form in full and that it is free of any errors otherwise your registration may not be successfully processed. The fine print is there for a reason so keep an eye out for accepted payment methods, who the check should be made out to, where it should be mailed, and any required supporting documentation.
Pet license form (English)
Formulario de licencia para mascotas (Español)
Phone
If you're unable to complete your pet's license online, you can contact our Customer Care team for assistance. Please note that licenses are primarily designed to be completed online, and phone support is intended for troubleshooting or special circumstances.
You must have up-to-date spay/neuter on file. We can accept credit cards and Visa/Mastercard debit cards for payment.
DocuPet Customer Care: 1-877-239-6072
Hours of Operation:Monday-Saturday: 6:00 AM - 6:00 PM PST (excluding holidays)Sunday: 8:00 AM - 4:00 PM PST
License fees & details
Pet licenses are required for all dogs living in Carson City. They must be renewed every year prior to the expiration date. Licenses expire exactly 365 days from the start date of the license. You will receive reminders from us about upcoming license expirations via mail, phone, and email.
| Dog Licenses | Fee |
|---|---|
| Altered Dog License | $8.00 |
| Unaltered Dog License | $25.00 |
- A replacement tag is available for a $0.00 fee.
- A valid rabies certificate is required to complete the licensing process. You must upload or present your certificates at time of purchase. A rabies certificate must be valid for a minimum of 90 days in order to complete the licensing process.
- A spay/neuter certificate is required to qualify for the discounted rate.
- Failure to license your pet may result in a fine.
- Residents in Carson City are allowed to own a maximum of 3 dogs.
- Licenses are required for all dogs over 3 months of age.
Frequently asked questions
HELP DESK
Still have a question that you have not been able to answer?
Visit our Help Desk for more information: https://docupetinc.zendesk.com/hc/en-us
LICENSING OPTIONS, DATES, AND LOCATIONS
Where can I license in person?
You may license in person at Nevada Humane Society located at 549 Airport Rd, Carson City, NV 89701.
I need a kennel license, what do I do?
Please visit Nevada Humane Society in person as kennel licensing is not processed through DocuPet. They are located at 549 Airport Rd, Carson City, NV 89701
Do licenses need to be renewed annually?
Licenses are required to be renewed prior to the expiration date each year.
Why can’t I license a rabies vaccinated or spayed/neutered pet for the first time over the phone?
As you are required to provide documentation to demonstrate proof that your pet has been spayed/neutered, our customer care team members are not able to review this documentation and therefore cannot process new licenses for spayed/neutered pets over the phone. You must license online where you can upload the required documentation, or present it in person at Nevada Humane Society located at 549 Airport Rd, Carson City, NV 89701. Once we have documentation on file, we do not require it again, and thus, renewals can be processed over the phone.
Why does my pet's license expire on their rabies vaccination expiration date?
In Carson City, a pet license may not be valid at any time that a pet's rabies vaccination is not current.
What jurisdictions does Nevada Humane Society provide licensing services for?
Nevada Humane Society provides licensing services for the following areas: Carson City
What is the refund policy on licenses?
No refunds are provided on licenses purchased regardless of circumstances.
How old does my pet need to be for me to lisence them?
All dogs over the age of 3 months are required to be licensed.
FEES AND FINES
What is the processing fee?
A processing fee of $2.00 per license product applies to all online orders.
My pet is a service animal. Do I qualify for a discounted license rate?
No, service animals are subject to the standard license fee.
ACCOUNT UPDATES
My pet is no longer with me, but I’m still receiving renewal reminders?
We’re sorry! Unfortunately, unless you update your account to reflect that a pet is no longer in your care, we have no way of knowing. Have you already told us? You may have a duplicate account. Get in touch with your licensing organization or our DocuPet customer service team to update your record.
How do I notify DocuPet that my pet has passed away?
We're sorry for your loss. You can update a pet's profile via your online account by editing your pet's profile and selecting 'Remove this Pet'.
Does my license transfer if I am moving?
If you are moving, please be sure to update your address by logging into your online account and navigating to your Profile Settings page. Even though you are moving, you’ll still be able to keep your pet's tag and access your pet's online account. However, your current license may not be valid in the new community you are moving to. Please get in touch with the pet licensing provider in the new community you are moving to in order to find out more information.
TAGS
How do I receive my tag if I don't have a current address?
Please visit in person at Nevada Humane Society located at 549 Airport Rd, Carson City, NV 89701
and they will be able to assist you.
CITY INFORMATION AND CITY ORDINANCES
What species are required to be licensed?
The following species are required to be licensed: Dogs
Where can I find information about the pet licensing ordinance/bylaw?
Visit this page for information on licensing ordinances/bylaws: https://library.municode.com/nv/carson_city/codes/code_of_ordinances?nodeId=TIT7AN
Is there a limit to the number of pets I'm allowed to have?
You are allowed for a maximum of 3 dogs per dwelling.
Who do I call if there’s an emergency involving dogs? (dog attack, loose dog, etc.)
Please get in touch with Nevada Humane Society at 775-887-2171.
DOCUMENT SUBMISSION
My pet is spay/neuter exempt, what do I do?
You will need to complete the required paperwork and visit Nevada Humane Society in person to qualify for the spay/neuter exemption.
Why do I have to upload a rabies and spay/neuter document for my pet?
To license your pet, you will be required to show proof that the pet's rabies vaccination is current. Documentation is also required to verify that a pet has been spayed or neutered and must be provided in order to receive the discounted rate. Requiring documentation ensures that provided pet information is accurate, which is critical for identification and safety reasons.
Where can I obtain a copy of my pet’s rabies or spay/neuter document?
If you can’t locate the document you received after the procedure was done, you will need to contact your vet to obtain your pet's records. Be sure to specify any and all pets you require documentation for.
Once you’ve got the paperwork in your hands, take a look to ensure:
- The document provided is the right type of proof required.
- Pet and pet owner account data matches your own.
- The document is clear and legible.
Where can I obtain a copy of my pet’s spay/neuter document?
If you can’t locate the document you received after the procedure was done, you will need to contact your vet to obtain your pet's records. Be sure to specify any and all pets you require documentation for.
Once you’ve got the paperwork in your hands, take a look to ensure:
The document provided is the right type of proof required.
Pet and pet owner account data matches your own.
The document is clear and legible.
My pet is rabies exempt, what do I do?
You will need to complete the required paperwork and visit Nevada Humane Society in person to qualify for rabies exemption.
What are acceptable documentation types?
A rabies proof is required to prove that your pet has been vaccinated against rabies. A rabies proof identifying your pet as spayed/neutered or a spay/neuter proof may be accepted as documentation of sterilization.
How long does it take for my pet’s documents to be reviewed?
Documentation uploaded via the online system is reviewed within two to three business days.
Why do I have to upload a spay/neuter document for my pet?
Spay/Neuter documentation is required to be provided the first time you license your spayed / neutered pet. Proof of spay / neuter is required to receive the discounted rate. Documentation requirements help to ensure that pet information is accurate which is critical for identification reasons.